

Hi, my name is BIG MONKEY. I live in Crystal Beach, Florida with my human, cat, and sock monkey families. Laura and Mark are the humans, and Karl and Megan are the cats. The sock monkeys are too numerous to mention, but you will see them featured below. My hometown is Pittsburgh, Pennsylvania where I was made by Mark's grandma. I am a big Steelers fan and Penn State fan (Laura's and Mark's alma mater).
Basock has organized a town hall meeting to answer questions posed by the Crystal Beach residents. Before he can begin to speak, he hears some whispering in the crowd.
Monkey Kid: "Mom, he's blue! Have you ever seen such a thing? And he has a funny name too!"
Monkey Mom: "Shush! That's not polite!"
Basock: "Young man, did you want to ask me a question?"
Monkey Kid: "Well, yes. You're blue, and we're all brown. You look different from the rest of us. Your name sounds weird too."
Monkey Mom: "Sir, please excuse him. He doesn't know what he's saying."
Basock: "That's quite alright. Son, you have a point. Yes, I am blue, and most of you are brown. My name is kind of funny too. I'd really like it if you would just give me a chance to prove that I can represent all of you. I may be blue, but it's not the color of the sock that matters. It's the heart of the sock monkey that really counts."
Monkey Kid: "OK... Do you like bananas?"
Basock: "Of course I do, son."
Monkey Kid: "He's alright with me, Mom!"
Residents of Crystal Beach, if you elect me I can promise that I will do everything within my power to lower the taxes on bananas. I will plant more trees in the park for you to climb. My personal secret service agent from Minnesota, Sheriff Festus (pictured below) will work with Officer Po Po to protect Crystal Beach residents from crime. Most importantly, I have chosen Big Monkey to be my running mate!
BM: It's my pleasure, Oliver. Anything to make you happy. I really appreciate your business!
O: Look how nice this wedge of cheese looks on my head! I won't take it off all season, and then the Packers will make it to the Super Bowl. Thanks again, Big Monkey! You're awesome!
When Oliver Green Bay Packer leaves the bank, he feels very special. Big Monkey the teller went out of his way to please his customer Oliver. This is just one specific example of great customer service. The humans can learn from this by listening to their customers, finding out what their interests are, and going above and beyond just the transaction itself in their own unique way.